To view the customers who have bad debts you will have to go to the left hand of your screen, select reports > financial.
You can also set your staff’s user permissions. If you want to allow or deny the users to have permission to mark an outstanding balance as “bad debt” or not. To do so, go to settings > administration > user management > edit groomer 1.
The bad debt report shows all the reservations that have been marked as “Bad debt”.
Step 1: Financial
- Go to reports
- Under financial, you will select ‘bad debts’
Step 2: Select a date
- Select a date and select generate the report.