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- Accept Tips without an Integrated Payment Processor
- Availability Tab
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- Can I Automatically Process a Payment for a Deposit?
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- How can my customers request dates or date and times for my services?
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- How do I connect ProPet + Zapier?
- How do I contact customer support?
- How do I Manage My Customer’s Online Payment Options
- How do I Manage My Customer’s Payment Information? Add Credit Card? Process Payment?
- How do I remove credit from an account?
- How do I require initials for change requests?
- How do I set up my customer scheduling mode?
- How do I setup and use the retail module?
- How does the Buddy and Enemy List work?
- How does the MailChimp Integration Work?
- How to Create Report Cards
- How to Enable Online and Integrated Payments - Payments and Order Payment options
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- What are "Open Daycare Orders"?
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Getting Started
- Can each of my staff members have their own account?
- Coupon Codes
- Help! I'm not seeing any notifications!
- How do I connect Chosen Payments to ProPet?
- How do I connect my Chosen Payments merchant terminal to ProPet?
- How do I connect Stripe to ProPet?
- How do I migrate my data from my previous kennel software?
- How do I setup pooled availability for appointments?
- How many people can access the same account at the same time?
- Setting up and using the Quickbooks Online Integration
- Smart Medication Set Up
- User Management
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Manager Reports
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Manager Troubleshooting
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Reports
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ProPet provides a report specifically for bad debt to make it easier to review those debts and customers.
The bad debt report shows all the reservations that have been marked as “Bad debt”. You can access this report by navigating to your:
- Reports
- Financial
- Bad Debts
- Add the date. This report will generate all the cases of bad debt that were created up until the date selected
You will see a breakdown summary of bad debt by service type, by the individual invoice and you can revoke the bad Debt Status if required.
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