World Class Support
Your success is our success.
Sometimes problems arise, but you’re not alone… ProPet is always here to help.
world class customer support
Stop depending on post-it notes!
At ProPet Software, we pride ourselves on our customer support. We are here to help you manage and grow your pet business every step of the way! Our customer success team is available by email, ticketing system, or phone to help answer your questions. We are readily available to get you setup and started on ProPet’s kennel management software.
Features
Support
- Email ticketing system to ensure that your requests are addresses as soon as possible with descriptive answers.
- Tickets are answered with detailed steps and video so your team can save it for the future.
- Phone support is available.
- Access to an exclusive Facebook support group for ProPet customers
Account Setup and Training
- Customized set-up and on-boarding to ensure you and your team are setup for success.
- Remote desktop available for data migrations, if needed.
- Personalized training for your team.
About Us
By kennel owners for kennel owners. Your complete all-in-one cloud-based pet boarding, dog daycare, training and grooming solution.
From the Blog
Using Reminder Texts to Decrease No-Shows
Clients not showing up for their scheduled appointment is bad for many reasons. To hold their reservation, you may have had to turn away other customers, or maybe you even scheduled additional staff to accommodate a full schedule. At the end of the day, it costs you...
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