Effectively managing your staff is something companies of all sizes struggle with. Regardless of the industry, staff management is one of the most common hurdles any business will need to overcome in order to succeed. There are many solutions for managing staff, however just because you’ve found one doesn’t mean you’ve found the most efficient one.
ProPet allows pet businesses to efficiently manage their staff without overcomplicating the process, enabling business owners to spend their time adding value to their business, not micromanaging employees.
In ProPet a ‘user’ represents the human employee who will be accessing the software. When you create a user you will enter the personal login information that a staff member will need in order to enter their individual account.
In addition to creating their login information you’ll be able to outline their work hours, what services they’re eligible to carryout and select a colour code (green, blue, red) that will be used to highlight scheduled appointments assigned to them on the calendar.
Once created, your staff member will be able to login and use this unique account to interact with ProPet. The business owner is also able keep their primary login separate from their staff’s login, while still enabling their staff to carry out their day to day duties. So if your staff gets logged out they don’t need to ask you to log them back in each time they need to access the software.
By outlining the specific services each employee is responsible for you are able to effectively manage your workload by ensuring the necessary staff are linked to the services that match their expertise. This is a highly effective way of managing your staffs time and it ensures that only experienced staff are tasked with the most complicated duties while new hires or less experienced staff are given simpler bookings.
Assigning a user to a role allows you to control the permissions the user is granted within ProPet.
For example, your facility managers will have greater access than your kennel staff.
Roles allows you to passively manage access points within the software and safeguard sensitive information like transaction data and financial reporting. It also allows you to make sure your training staff aren’t distracted by boarding bookings or grooming bookings. Roles allows you to limit access which helps your staff focus on the key components of the software that are most useful to them. Rather than showing a staff member all modules, roles allows you to limit the available modules to only what is essential for each team member.
In addition to choosing what modules a staff member will have access to, roles also allows you to choose whether they’re allowed to login outside regular work hours, what types of reports they’re allowed to see, whether they’re allowed to delete customers or pets and much more.
Easily Managing Staff
ProPet’s User Management capabilities make it very easy to keep track of your team while ensuring your information is secure.
By creating users, then assigning them roles, you’re able to quickly customize your staffs experience. You’re also able to manage things like special work hours, keep track of any incidents and manage how each staff member will receive notification from the software (ie, email or SMS text messaging).
ProPet software allows you to efficiently manage your team without overcomplicating the process, transforming a difficult task into a simple process.