How do I issue a refund?

Refunds through ProPet: To issue a refund to a customer, you will have to accept their payment for a booking, already. Once that has been done, you will be able to go to the customer profile, choose the booking that you would like to issue the refund to and select...

How do I cancel a booking?

In order to cancel a booking reservation, you would need to access the booking confirmation. You can do this by selecting the booking sheet icon on the dashboard, or by searching the customer’s name and selecting “Booking History”. On the Booking History page, you can...