by ProPet Software | Jan 28, 2019 | Manager Troubleshooting
Personalizing Emails To personalize your email templates, start by selecting ‘Settings’ from the left side panel. Under ‘Emails & Screen Messages’, you will find a variety of email templates. On each page, you will notice there is a list of variable...
by ProPet Software | Jan 28, 2019 | Manager Troubleshooting
To view, edit, or add an agreement: Go to Settings: Click the settings tab on the left-hand side. Navigate to Agreements: Scroll down to the “Forms” section. Click on “Agreements.” Add or Edit an Agreement on the Agreement Page: Click an...
by ProPet Software | Jan 28, 2019 | Manager Troubleshooting
To view, edit, or add a form, navigate to settings. Under the “Forms” category, select the form you would like to work on. Forms include standard fields, which can be marked as included or not included, and required or not required. You can also choose to...
by ProPet Software | Jan 28, 2019 | Manager Troubleshooting
There are several reasons why a customer or staff member will not see a rate. Some common reasons for being unable to see a rate include the following: The rate has weight rules. The rate has age rules. The rate has a color code rule associated with it, which could be...
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