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General Use
- Accept Tips without an Integrated Payment Processor
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- How can my customers request dates or date and times for my services?
- How do I add a new customer?
- How do I buy a package from the admin side?
- How do I connect ProPet + Zapier?
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- How do I Manage My Customer’s Online Payment Options
- How do I Manage My Customer’s Payment Information? Add Credit Card? Process Payment?
- How do I remove credit from an account?
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- How do I set up my customer scheduling mode?
- How do I setup and use the retail module?
- How does the Buddy and Enemy List work?
- How does the MailChimp Integration Work?
- How to Create Report Cards
- How to Enable Online and Integrated Payments - Payments and Order Payment options
- Kennel View for Boarding and Daycare
- Notification Section
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- Requests: How do I confirm and what will I see?
- Scheduled Events Report
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- Smart Medication - Admin View
- Smart Medication - Customer Experience
- Split Kennels
- Vaccination Settings and How They Can Help!
- What are "Open Daycare Orders"?
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Getting Started
- Can each of my staff members have their own account?
- Help! I'm not seeing any notifications!
- How do I connect Chosen Payments to ProPet?
- How do I connect my Chosen Payments merchant terminal to ProPet?
- How do I connect Stripe to ProPet?
- How do I migrate my data from my previous kennel software?
- How do I setup pooled availability for appointments?
- How many people can access the same account at the same time?
- Setting up and using the Quickbooks Online Integration
- Smart Medication Set Up
- User Management
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Manager Reports
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Manager Troubleshooting
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Reports
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Last Updated OnNovember 27, 2025
Smart Medication Customer Experience
When customers create their reservation requests, they will have a new section dedicated to medication instructions.
If medications are not required, the customer can “Skip medications”.
If medication is required, the customer can add one or more medication types to their individual pet’s stay. The form will include all the “enabled for customer” questions set up in your Smart Medication form fields in addition to the default required medication questions.
To learn how to set up your smart medications, click here.
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