How do I Manage My Customer’s Online Payment Options

Payment Instructions and Credit Card requirement for your customers

You are able to add different payment instructions as well as setting up wherever a credit card is required to complete a booking request. To personalize these fields:

1. Go to settings
2. Click on “Payment Instructions”
3. Add your payment instructions and choose wherever a credit card is optional, required or not required to complete a reservation request per payment.

Credit card fees for online payments

If per your state legislature, you are able to pass on credit cards fees unto your customer, you are able to set up these credit card fees for online payments in ProPet by:

1. Go to settings
2. Click on “Payment Instructions”
3. Scroll to the bottom of the page
4. Check the “Charge processing fee when paying with an online credit card”
5. Enter processing fee

Allowing your customers to pay for confirmed bookings

You are able to allow your customers to pay for confirmed bookings by:

1. Go to settings
2. Click on General Settings
3. Scroll down to “Online Booking Options”
4. Change the setting “Allow customer to pay online for booked reservations” from No to Yes
5. Save your changes