Can I Automatically Process a Payment for a Deposit?

Automatic Booking Deposit

Yes, you can! For those facilities using an integrated payment processor, you can now accept auto deposits from your customers upon reservation confirmation. 

To set up auto deposits:

1. Settings
2. Payments > Customer Payment Instructions
3. Add your ”Payment Instruction text and select “Credit card is required. The customer must provide a valid credit card, or have provided one in the past in order to complete the order.” > Yes
4. Automated Deposit Setting > Select your deposit amount from the drop-down menu
5. Add the Deposit Amount
6. Save
   

What does the customer see?

The customers will see the “Deposit Required” message including the card that will be deposited and the amount to be deposited. It will also give them the opportunity to change their card if it is required.

Your custom “Payment Instructions” message will also be included with any additional payment information you wish them to have.

What does the admin see?

When you save the reservation as a “Confirmed Booking” from the admin portal, you will see a warning reminding you that the deposit will be charged once saved. The deposit will be saved and recorded in the “Payments” log.