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  • How do I add an incident report?

To add an incident type:  You can create custom incident reports straight from your admin account to keep a record of anything that happens at your facility. To do this from the admin portal go to settings > then incident report settings.


Step 1: Go to incident report settings

  1. Settings 
  2. Under administration, select incident report settings


Step 2:  Add incident types


To add incident: Once done and wanting to add an actual incident that occurred at your kennel, you will have to go to the left-hand side of your screen and select the triangle with the exclamation mark in it titled ‘incident’. There you will be able to add an incident that occurred.

You will be able to select the date that the incident occurred, the incident type, select the incident severity, who was involved in this incident, instructions for the staff, show warning for specific boardings or check-ins, the initial report and save.