How can I manage no shows?

by | Sep 18, 2019

Created On
byadmin
You are here:
  • KB Home
  • How can I manage no shows?
< Back

 

It is now possible to mark and add a scheduled event as “no show” for grooming, training, classes, and scheduled events. To be able to mark a ‘no show’ you will have to go to the left hand of your screen, go to settings > no show reasons. There you will be able to add no show options. When a customer does not show up for a service, they will still be charged.

 

To create no show options:

  1. Go to settings
  2. Under administration, select “no show options” 
  3. Add no show options (reasons)

 

To add a “no show” to a pet:

  1. Go to your dashboard
  2. In the checking in option, select the arrow icon
  3. Select no show
  4. Select an option for the no show reason and press save

Last Updated On