How do I send automatic text messages when a pet is checked out for grooming?

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For those facilities using our SMS integration, you can automatically send a checkout text message to your grooming clients. 

**Important Note** This applies to grooming checkouts only. 

 

Enable Mobile Number:

You must ensure the customer has a mobile number validated for receiving text messages. You can do this under the customer’s profile, edit the profile and check to mark the “Enable texts to this number” setting.

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Grooming Check Out Messaging

You will need to enable the check out text message to auto prompt when checking out the pet for grooming. 

  1. Settings 
  2. Text Message Settings 
  3. Enable the grooming check-out text message > Yes
  4. By default, send the grooming check-out text message > Yes if you wish to auto prompt the text message. If you only want to send the message on a case by case basis, leave this as no. 
  5. Grooming check-out message body
  6. Text message signature (optional)
  7. Save

Once this is enabled, then upon checkout, the check out message will be prompted, including the outline that you set up, however, you can edit the message is required.

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