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  • How do I add an email and SMS signature?

It is now possible to add an SMS signature to the bottom of each text message that is sent and it includes the signature within the message template. To be able to do so, you will have to go to settings> templates > other emails and notifications. There you will be able to scroll down to the bottom of the screen and see where you will be able to add this message signature. 


Email Signature:

  1. Go to settings
  2. Scroll down to templates
  3. Select “other email and notifications”
  4. Once on that page, scroll down to the bottom where you will find a template called “message signature”


Text message signature:

To enable the text message feature, the customer will have to sign up/ Register for it. If they don’t, they will not see this particular feature on their account. – if they have signed up for this feature they will be able to find this setting under “templates”